Privacy Policy

Effective Date: April 18, 2025
Website: https://www.betterloans.net
Business Name: Professional Mortgage Solutions, Inc.
Business Address: 62-79 Woodhaven Blvd, Rego Park, NY 11374
Phone: (718) 457-4444
Email: sal@betterloans.net

1. What We Collect

We collect the following types of information through our website and forms:

  • Full name
  • Email address
  • Phone number
  • Property address
  • Loan-related details (e.g., loan amount requested, credit profile)
  • Inquiry reason or service interest

This information is voluntarily provided by users interested in our services.

2. How We Use Your Information

We use this data to:

  • Respond to inquiries and provide mortgage service information
  • Communicate via SMS, phone, or email
  • Assist with pre-qualification or appointment scheduling
  • Offer service updates and reminders

We do not use cookies or Google Analytics on this website.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. We maintain secure systems and implement reasonable measures, such as encryption and access controls, to protect your information.

4. SMS Privacy Disclosure

If you opt in to SMS communications, we will send messages relevant to your inquiry or application process.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services and customer service.

For SMS-specific terms and conditions, please see: https://www.betterloans.net/terms-of-service/

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

6. User Rights

As a user, you have the right to:

  • Access the personal data we hold about you
  • Request corrections to your data
  • Request deletion of your data
  • Withdraw your consent or opt out of communication at any time

To exercise these rights, please contact us at sal@betterloans.net or call (718) 457-4444.

6. Opt-Out Process

To opt out of SMS communications, reply “STOP” to any message you receive. You may also request removal by contacting us directly via phone or email.

7. Policy Changes

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised effective date. You are encouraged to review the policy periodically.

8. Acceptance

By submitting a form or using our services, you agree to this Privacy Policy and our Terms of Service.